Aviarysipnest (“we”, “us”, or “our”) operates the website www.aviarysipnest.com (the “Site”). This Privacy Policy describes how your personal data is collected, used, and disclosed when you visit or make a purchase from the Site.
We act as the data controller regarding the personal information processed through our operations. We are dedicated to protecting consumer privacy in alignment with the applicable laws of Canada (including the Personal Information Protection and Electronic Documents Act), the United Kingdom, the European Union (General Data Protection Regulation), and the United States (including state-level privacy statutes).
1.Personal Data We Collect
When you interact with the Site, we collect specific categories of information necessary to manage your interaction and fulfill operational requirements.
Device Information: When you access the Site, we automatically collect details about your device, web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, and reference websites or search terms that directed you to the Site.
Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect specific details required to process the transaction. This includes your name, billing address, shipping address, email address, and telephone number.
2.How We Use Your Personal Data
We process your personal data based on legitimate business grounds, the necessity to perform contracts with you, and compliance with statutory obligations. Your information is utilized to:
Fulfill and manage orders placed through the Site (including coordinating logistical dispatch and providing order confirmations).
Communicate with you regarding administrative updates or enquiries related to your transaction.
Screen orders for potential risk or anomalies to protect transaction integrity.
Provide relevant marketing information or updates regarding our store operations, where aligned with the preferences you have shared with us.
3.Data Processing and Third-Party Transfer
To facilitate our business operations, we transfer your data to professional service providers who assist us in managing the Site and fulfilling consumer requests.
Payment Processing: All payment processing services are provided directly by Stripe. When you proceed to checkout, your payment details are transmitted securely to Stripe for authentication and transaction settlement. We do not store or retain raw payment credentials on our servers. Please note that Stripe may collect device identifiers, IP addresses, and behavioral data directly via telemetry scripts during the checkout process to detect and prevent fraudulent transactions. The processing of this financial and anti-fraud data is governed by Stripe’s own privacy standards and compliance frameworks.
Legal Compliance: We may disclose your personal data if required to do so by applicable laws, regulations, subpoenas, or lawful government requests, or to protect our legitimate legal rights.
4.International Data Transfers
As a Canadian entity serving consumers located in the United States and Europe, your data will be transferred, stored, and processed outside of your home jurisdiction, including in Canada. For physical products dispatched to European jurisdictions, all applicable import duties, value-added taxes (VAT), and customs clearance fees are strictly inclusive at the point of checkout under a Delivered Duty Paid framework, ensuring no unexpected secondary import or customs charges are imposed upon delivery. We implement appropriate technical and administrative safeguards to ensure that your personal information receives an adequate level of protection regardless of where it is processed.
5.Data Retention
We retain your personal data only for as long as is strictly necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or regulatory reporting mandates.
Order Records: Personal identifiers linked to completed transactions are retained in our database for a standard period aligned with Canadian, European, and United States statutory limitations for tax, corporate accounting, anti-money laundering compliance, and civil liability claims. Requests for data erasure under GDPR/UK GDPR will be fulfilled promptly, except where the preservation of transactional records is legally mandated by these financial regulations.
Device Data: Operational logs and browsing analytics are retained for a brief period to maintain technical performance and monitor for transaction risks, after which they are anonymized or permanently deleted.
6.Your Rights
Depending on your geographic location, you possess specific statutory rights regarding your personal data:
European Union & United Kingdom Residents
If you reside in the United Kingdom or the European Union, you have the right to request access to the personal data we hold about you, to request that inaccuracies be corrected, or to request the deletion or restriction of your information. You may also object to processing or request data portability.
7.United States Residents
If you reside in a United States jurisdiction with active privacy legislation, you have the right to request access to the specific categories of data collected, to correct inaccuracies, and to request the erasure of your personal records, subject to lawful administrative exemptions.
8.Canadian Residents
In accordance with Canadian privacy standards, you have the right to challenge the accuracy and completeness of the personal details held by us and request appropriate amendments.
To exercise any of these rights, please contact the data controller using the direct details provided below.
9.Data Security
We implement standard administrative and technological measures designed to safeguard your personal data against unauthorised access, alteration, or disclosure. While we maintain industry-aligned frameworks to protect transmission and storage pipelines, no method of electronic storage or transmission over the internet can be asserted as completely impervious to risks.
10.Updates to this Policy
We reserve the right to revise this Privacy Policy periodically to reflect operational modifications, structural updates, or evolving regulatory standards.
11.Contact Details
For further information regarding our data practices, or to exercise your statutory privacy rights, please direct your correspondence to the data controller:
Brand Name: Aviarysipnest
Postal Address: 1287 Maple Grove Avenue, Toronto, ON M4B 1B3, Canada
Telephone: +1 (416) 762-3946
Email Address: feeder@aviarysipnest.com