- Overview and Eligibility
This website is operated by Aviarysipnest. Throughout the site, the terms “we”, “us” and “our” refer to Aviarysipnest. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. Aviarysipnest is a registered enterprise based in Canada.
Brand Name: Aviarysipnest
Operating Address: 1287 Maple Grove Avenue, Toronto, ON M4B 1B3, Canada
Contact Telephone: +1 (416) 762-3946
Contact Email: feeder@aviarysipnest.com
By agreeing to these terms, you represent that you are at least the age of majority in your country of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the service, violate any laws in your jurisdiction.
- Products, Ordering and Billing
We specialise in the sale of bird feeding basins and related merchandise. We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction on a case-by-case basis. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was made.
- Shipping, Delivery and Customs
We service consumers located across Europe and the United States.
Fulfillment Location: All orders are dispatched directly from our dedicated operational facility in Canada.
Handling Time: Order processing and dispatch preparation require 1 to 2 working days.
Estimated Delivery Window: Standard delivery takes approximately 5 to 10 working days to reach the destination address.
Logistical Partners: We collaborate with priority courier solutions provided by DHL, FedEx, and UPS.
Import Duties & Taxes: All orders shipped to European destinations are handled on a Delivered Duty Paid (DDP) basis. All applicable import turnover taxes, customs duties, and clearances are fully inclusive at checkout; consumers will not incur any secondary customs charges upon physical delivery.
Tracking and Notifications
Automated transit status updates are dispatched directly to the email address provided during checkout at critical milestones, specifically upon order dispatch, arrival at the carrier distribution hub, and when entering local delivery routing.
Delayed Transits
In the event that a shipment exceeds the standard estimated delivery timeframe, we will initiate an internal investigation with the assigned carrier. Following the outcome of the investigation, we will issue a complete replacement or a full financial reimbursement depending on the factual status of the parcel.
Transfer of Risk and Ownership
For all transactions involving consumers inside Europe, the risk of loss, damage, or destruction of the goods, alongside legal title, shifts to the consumer only upon physical delivery of the merchandise to the consumer or a designated third party acting on their behalf. The risk does not transfer to the consumer upon handover to the courier. For transactions outside Europe, risk passing adheres to standard statutory consumer destination guidelines.
- Consumer Rights, Withdrawal and Returns
Our return and cancellation provisions comply fully with the consumer protection mandates of both Europe and the United States.
Statutory Right of Withdrawal (Europe)
Consumers residing within Europe retain a statutory right to withdraw from the contract without assigning any reason within 14 days. This withdrawal window commences on the day the consumer, or an indicated third party, takes physical possession of the product. To exercise this right, the consumer must notify us of their decision via email at feeder@aviarysipnest.com within the 14-day timeframe.
Defective, Damaged or Inaccurate Deliveries
If a product arrives with verifiable damage, structural flaws, or does not match the purchase agreement, consumers across the United States and Europe are entitled to remedies. The consumer must contact our support service via email at feeder@aviarysipnest.com and provide objective evidence (such as photographic proof of the affected item).
Please Note: Upon verification of the defect or damage, we will process a complete refund or arrange for a complimentary product replacement. We reserve the baseline right to request the physical return of the item for quality inspection before final remediation is rendered.
- Liability and Governing Law
To the maximum extent permitted by applicable laws in Canada, the United States, and Europe, Aviarysipnest, our directors, officers, employees, and agents shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service. You agree to indemnify, defend and hold harmless Aviarysipnest from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these terms.
In the event that any provision of these terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms.
These terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Ontario, Canada, without prejudice to any mandatory local consumer protection regulations and statutory rights held by consumers residing within the United States or European jurisdictions.
We reserve the right, at our sole discretion, to update, change or replace any part of these terms by posting updates and changes to our website.